I ended up getting accepted on to another course. The support I've given is well, non-existent. Thy've never worked with a student who has Nystagmus, but are acting like they know more than the eye infirmary consultants do. I told them I've been told that if I use computers, the monitor has to be at least 20" and I got told I should have no problems using their 15" monitors. After 2 weeks of going home with headaches and being tired after 10 minutes, (I can use a 20" monitor for 2-3 hours straight and have no problems at all) I complained. They gave me Supernova, which didn't help me at all.
They were also giving me A3 handouts because I told the I need to have all my work in large print and they claimed they can't do large print on A4. I've done it, as has the student rep and at least one teacher has done it.
5 weeks into term, they still hadn't sorted out the monitor issue. I emailed them and told them to sort it out now or I'm going to have to leave the course because of the lack of support I was given. I got in touch wit the student union rep and they said that they thought college were breaking the law and they said if they have to, they're going to get someone higher than my tutor involved.
The disability co-ordinator called a meeting and talked about my cocerns and said she'll lt all the tutor know that I have now been tested for another eye problem (irlens) and that I now need grey paper instead of yellow. I mentioned the subject of A3 paper- it didn't how many times I told them I can't use A3 paper, they wouldn't listen. They said cut it in half and I will have no problems - nearly all the work I've been given has diagrams covering over half thepage, so I'd cut some of the diagrams off - which they seem uninterested in. The student rep suggested doing it in ladscape instead of portrait. He wasn't too sure if it would work, so would try it at home first. He tried it and it worked ok. According to disability support, it's impossible to do landscape and when I mentioned this to my tutor, he said it's possible, but takes ages to do - the SU rep did it in 30 seconds.
They've finally sorted out the monitor issue, but the technicians have disabled the option to change the background colour. The colours are white on light blue, which i can'tread, so it looks like I'm going to have to have a word with them about it.